Wild Fire

What Is a High Reliability Organization?

The term “high reliability organization” came from researchers who studied the operations and culture of organizations that routinely operate in high risk environments yet endure less than their fair share of accidents. The tenets of an HRO serve as foundational practices that WinterWinds employees promote and model.  (credit: Wildland Fire Incident Field Guide)

Tenets of HRO

  1. Preoccupation with Failure

  2. Reluctance to Simplify

  3. Sensitvity to Customer Operations

  4. Commitment to Resilience

  5. Deference to Expertise

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